Delete your account

For Chip In on Android, iPhone and the web.

In the app

Open Chip In and tap your avatar to open Profile.
Tap Delete account and confirm.

It happens straight away.

Without the app

If you've uninstalled Chip In or lost your phone, email support@otito.app with the subject "Delete my Chip In account". If you signed in with Google or Apple, send it from that email address (or tell us it), and we can find your account. Otherwise accounts are anonymous, so tell us the display name you used and the names of the plans you were in. We'll delete it within 30 days and reply when it's done.

What's deleted

Your private profile: your display name, email address (if you signed in), saved payment details and notification push tokens.
Your account, including the Google or Apple sign-in linked to it. For Apple, Chip In's access to your Apple ID is removed too.
Your name and shared payment details in every plan you were in, including its activity. You appear as "Deleted user" from then on.
Your inbox notifications, within 60 days.

What's kept

Expenses, receipt photos and payments you were part of stay in their plans, without your name, so the other members' balances stay correct. Messages you wrote stay too, from "Deleted user". All of it is deleted when the plan is deleted.

Delete some of your data

You can keep your account and delete just part of your data in the app:

Payment details: remove any saved method in Profile, or stop sharing it with a plan.
Plans: leave a plan to remove yourself from it. Anything you'd claimed goes back on the list. A host can delete a plan before any money is logged.
Items and expenses: delete the ones you added or paid for, until a payment involving you has been marked paid.
Your name: change it in Profile at any time.

For anything else, such as a receipt photo or an old notification, email support@otito.app and say what you'd like deleted. We'll do it within 30 days.

For more, see our privacy policy.